Conflict Management, Level 2

Course Details

Course details will be announced later.

Increase your self-awareness, customer care and problem solving skills. Recognise and defuse heated situations with confidence. The course will help you gain the skills and knowledge to increase your self-awareness and improve your problem solving skills ensuring you can effectively minimise conflicts as well as understanding how to manage them if they arise.

Conflict in the workplace can have a number of effects on those involved including stress and depression. Protect yourself and your employees from conflict related anxiety with this online course.

Course Overview:

• Defining Conflict 
• Causes of conflict at work and socially
• Stages in Conflict 
• How can we stop conflict escalating?
• Minimising conflict 
• Seeing conflict from various points of view.

Call us to enroll on this course.

Course Duration: 2hrs